Support!

Email has become increasingly unreliable in recent years which is why we have setup this helpdesk in order to serve our customers better. While we DO send email notifications every time our staff replies to your ticket, it is vital that you log back into our helpdesk to check the status of your ticket frequently for updates, since our emails notifying you of replies may fail to be delivered. With that said, we try our best to reply to all your queries within 24-48 hours but in some situations it may take longer.

If you are new here, please read this entire page carefully, otherwise, just click here to open a support ticket and our staff will get back to you as soon as possible.

A Few Things to Note:

1. Especially for AOL, Yahoo, MSN and Hotmail users: In general, AOL, MSN and Hotmail block most of our emails (for unknown reasons). Yahoo is unreliable. Therefore, if you would like to receive prompt replies to your support tickets, we recommend you use a valid Gmail address. If that is not possible for you then please add the following email address in your address book/whitelist:

2. When submitting a ticket, please give a valid and working email address to make sure you receive our replies. Please also mention the EXACT name of the product/service related to your query.

3. Once you have submitted a ticket, please be patient and we shall get back to you ASAP. Please bear in mind that we are located in India, that is, GMT +5.30. You can check the current local time in India at: http://www.timeanddate.com/worldclock/city.html?n=176

4. If you are ready, click here to open a support ticket and our staff will get back to you as soon as possible.

If for some reason, you are unable to use the helpdesk, please send an email to: